Privacy Policy

Privacy and Cookies Policy

1.1 This Policy applies as between you, the User of and KSPAN LTD t/a sacredbody the owner and provider of this Website. This policy applies to our use of any and all Data collected by us in relation to your use of the Website.
1.2 We are committed to safeguarding the privacy of our website visitors; in this policy, we explain how we will treat your personal information.
1.3 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

"Data" Means any form of information capable of being in digital or hard copy taken for the services mentioned on this website This term also incorporates the process and disclose of your Personal Data in accordance with the Data Protection Act.
"KSPAN LTD t/a as a sacredbody" Means "KSPAN LTD t/a as a sacredbody", 20-22 Wenlock Road, London, N1 7GU of
"Cookie" Means a small text file placed on your computer by this Website and when you use certain features of the Website. Details of the cookies used by this Website are set out in Clause 13. About Cookies.
"User" / "Users" Means any third party that accesses the Website and is not employed by the KSPAN LTD t/a sacredbody acting in the course of their employment.
"Website" Means the Website that you are currently using and any sub-domains of this site (e.g. unless expressly excluded by their own terms and conditions under the consent of KSPAN LTD t/a sacredbody.
"System" Means any online communication infrastructure that KSPAN LTD t/a sacredbody makes available through the Website either now or in the future.
"Service" Means collectively any online facilites, tools or information that KSPAN LTD t/a sacredbody makes available thorugh the Website wither now or in the future.

We may collect, store and use the following kinds of personal information:

3.1 Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
3.2 Information that you provide us when registering with our website including your email address;
3.3 Information that you provide when completing your profile on our website including your name, profile pictures, gender, date of birth, interests and hobbies, educational details and employment details;
3.4 Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address;
3.5 Information that you provide to us when using the services on our website that is generated in the course of the use of those services including the timing, frequency and pattern of service use;
3.6 Information relating to any purchases you make of our services or any other transactions that you enter into through our website including your name, address, telephone number, email address;
3.7 Information that you post to our website for publication on the internet including your user name, your profile pictures and the content of your posts;
3.8 Information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication; and
3.9 Information that will be taken while using our site, App(s), phone, email or otherwise;
3.10 Information will also be collected through a client consultation form that all therapist will request the customer to fill before each appointment. This form would include information such as Medical Information. As per the detail provided the therapist will ask the customer for his explicit consent;
3.11 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy;

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

(a) Administer our website and business;
(b) Personalise our website for you;
(c) Enable your use of the services available on our website;
(d) Send you goods purchased through our website;
(e) Supply to you services purchased through our website;
(f) Send statements, invoices and payment reminders to you, and collect payments from you;
(g) Send you either marketing or commercial communication;
(h) Send you email notifications that you have specifically requested;
(i) Send you our email newsletter, if you have requested it you can inform us at any time if you no longer require the newsletter;
(j) Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this by email you can inform us at any time if you no longer require marketing communications;
(k) Deal with enquiries and complaints made by or about you relating to our website;
(l) Keep our website secure and prevent fraud; and
(m) Verify compliance with the terms and conditions governing the use of our website including monitoring private messages sent through our website private messaging service.
4.3 The information collected from the client consultation form will be stored to be made available for use for another therapist that the client may book in the future;
4.4 All our website financial transactions are handled through our payment services provider, . You can review the provider's privacy policy at We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
5.2 We may disclose your personal information to any member of our group of companies this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes set out in this policy.

We may use your personal information to:

(a) To the extent that we are required to do so by law;
(b) In connection with any ongoing or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk;
(d) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5.4 Except as provided in this policy, we will not provide your personal information to third parties.

6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
6.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: India.
6.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.ou expressly agree to the transfers of personal information described in this Section 6.

7.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
7.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this Section 7, we will retain documents including electronic documents containing personal data:

(a) To the extent that we are required to do so by law;
(b) If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) In order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk.

8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information
8.2 We will store all the personal information you provide on our secure password - and firewall-protected web hosting service provider godaddy. You can check their privacy policy at
8.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
8.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password except when you log in to our website.

9.1 We may update this policy from time to time by publishing a new version on our website.
9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9.3 We may notify you of changes to this policy by email or through the private messaging system on our website.


You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a) The payment of a fee currently fixed at GBP 10; and
(b) The supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
10.2 We may withhold personal information that you request to the extent permitted by law.
10.3 You may instruct us at any time not to process your personal information for marketing purposes.
10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

11.1 Our website includes hyperlinks to, and details of, third party websites.
11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

13.1 A cookie is a file containing an identifier a string of letters and numbers that are sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
13.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
13.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
13.4 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

14.1 You can manage your preferences relating to the use of cookies on our website by visiting.
14.2 Please be aware the use of our site will highly be affected if cookies are blocked or not stored on your website.

16.1 This website is owned and operated by KSPAN LTD t/a sacredbody.
16.2 We are registered in England and Wales under registration number 09114336, and our registered office is at 20-22 Wenlock Road, London, N1 7G.

You can contact us:

(a) By telephone, on the contact number published on our website from time to time; or
(b) By email, using the email address published on our website from time to time.