Terms & Conditions

Terms & Conditions

Welcome to www.sacredbody.co.uk a unique therapeutic mobile massage service. Let us aim to keep the purpose sacred using the services again and again like a prayer to heal the mind body and soul.

KSPAN LTD t/a sacredbody act as a booking agent of the self-employed holistic therapist.


The users of the website are to abide by KSPAN LTDs’ terms and conditions for this Website and its services. Also, if you pay for one or more of our services through telephone, by email or online booking service you agree momentarily to our terms and conditions for the first use of this website. If you do not wish to agree to our terms and conditions, you must leave this site instantly.

Please be aware of the following words or phrases that are mentioned in the terms and conditions:
"Content" Means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"KSPAN LTD t/a as a sacredbody" Means "KSPAN LTD t/a as a sacredbody", 20-22 Wenlock Road, London, N1 7GU;
"Service" Means collectively any online facilities, tools, services or information that KSPAN LTD t/a as a sacredbody makes available through the Website either now or in the future;
"System" Means any online communications infrastructure that KSPAN LTD t/a as a sacredbody makes available through the Website either now or in the future. the above sentence includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users" Means any third party that accesses the Website and is not employed by KSPAN LTD t/a as a sacredbody and acting in the course of their employment; and
"Website" Means the website that you are currently using www.sacredbody.co.uk and any sub-domains of this site (e.g. subdomain.sacredbody.co.uk) unless expressly excluded by their terms and conditions.

2.1 All content included on the website are the property of KSPAN LTD t/a as sacredbody, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that the content is under the protection of the United Kingdom and International intellectual property and other applicable laws.
2.2 Subject to sub-clause 2.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by KSPAN LTD t/a as sacredbody.
2.3 Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
2.4 sacredbody® is a registered trademark of KSPAN LTD.

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of KSPAN LTD t/a as sacredbody or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.sacredbody.co.uk without prior permission. Deep linking (i.e. Links to specific pages within the site) requires the express permission of KSPAN LTD t/a as sacredbody. To find out more, please contact us by email at admin@sacredbody.co.uk

Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.

6.1 KSPAN LTD t/a as sacredbody makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, fit for a particular purpose, will not infringe the rights of third parties, will be compatible with all systems, will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.
6.2 No part of this Website is intended to constitute advice, and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
6.3 Whilst KSPAN LTD t/a as sacredbody uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses, and other malware, all Users are advised to take responsibility for their security, that of their personal details and their computers.
6.4 Although the content of the site is representative solely for the purpose of the services to be provided by KSPAN LTD t/a as sacredbody. The company does not intend to offend any religious, spiritual or racial beliefs of its users.
6.5 The models used for the content on the website are purchased from a legal online stock image provider SHUTTERSTOCK. KSPAN LTD t/a as sacredbody will not be responsible for any human depiction or graphic that might result in their privacy or reproduced by other users or third parties in any form. The concerned user affected by the graphic has to approach the image provider for legal proceedings.

7.2 KSPAN LTD t/a as sacredbody accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
7.3 KSPAN LTD t/a as sacredbody reserves the right to alter, suspend or discontinue any part (or the whole of) the Website, including, but not limited to, the products and services available. These Terms and Conditions shall continue to apply to any modified version of the website unless it is expressly stated otherwise.

8.1 To the maximum extent permitted by law, KSPAN LTD t/a as sacredbody accepts no responsibility for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. Users should be aware that they use the website and its content at their risk.
8.2 Nothing in these terms and conditions excludes or restricts KSPAN LTD t/a as sacredbody liability for death or personal injury resulting from any negligence or fraud on the part of the service provided by KSPAN LTD t/a as sacredbody.
8.3 Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, if any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

If any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and KSPAN LTD t/a as sacredbody.

12.1 All notices / communications shall be sent to us by email to legal@sacredbody.co.uk. The email is received in full on a business day and the next business day if the email is sent on a weekend or public holiday.
12.2 KSPAN LTD t/a as sacredbody may from time to time send you information about our products and/or services. If you do not wish to receive such information, please e.g. "click on the 'Unsubscribe' link in any email which you receive from us."

All services offered by ‘sacredbody’ are a holistic treatment only. We cover home, hotel and workplace under London travel zone 1 to 4 and on request Greater London.
13.1 Booking & Availability
All clients are required to be at least 18 years old to use the book a holistic massage appointment with us online only. We suggest that you make your appointment book 7 days in advance.
Appointments are available seven days a week our first appointment is at 9:00 am & the latest is at 8:00 pm, (Christmas & New Year's day closed), but each therapist has their own schedule.
Once you book a treatment, we will send you an email of the booking confirmation and payment acknowledgement. Text message notification of the booking confirmation is available on request. Charges to the text message may be applicable subject to your service provider.
The client has booked a maximum 120 minutes only.
The customer service desk is open from 8.00am to 6.00pm every weekday and Saturday (Christmas & New Year's day closed) Workplace bookings can be made by telephoning 020 3657 9104 or by emailing: booking@sacredbody.co.uk or online.
13.2 Pricing
All prices are accurately advertised on the website - include VAT where appropriate.
13.3 Payment
We do not take cash. We accept services payable by all major credit and debit cards. Any payments collected via this website are powered by Wordplay a fast and secure way to pay online without disclosing your credit or debit card details to third parties. ‘sacredbody’ will deduct full payment for your appointment(s) by credit or debit card at the time of confirmed booking for the therapy. The freelance therapist has confirmed that ‘sacredbody’ is collecting this payment on behalf of the visiting therapist. Any credit and debit card purchases by the user will be subject to validation checks and authorisation by the card issuing company.
If the issuing card provider refuses to authorise our payments, we will not be liable for any delay or non-delivery of the services.
13.4 Reschedule, Cancellation & Refund Policy
We apply a strict cancellation policy as a consideration to our team. You may cancel your appointment free of charge at any time up to 4 hours before the scheduled time for the appointment and the payment made shall be refunded by the same route. Any appointment cancelled or rescheduled less than 4 hours before the scheduled time of the appointment will be charged additional £15.00 on your card to cover any subsequent administrative expenses.
If the Therapist has accepted an appointment, it may only be cancelled by the Therapist with no refunds if it fulfils any of the circumstances mentioned below:
- If the customer is not available at the postcode for more than 15 minutes after the scheduled start time.
- If the therapist feels that the customer is unprofessional; and,
- In the circumstances beyond the Therapist’s control, however, the customer will be entitled to receive a gift voucher to the value of £10.00 and reschedule.
- If the Therapist is more than 15 minutes late, the customer has the right to reschedule or cancel the session. The customer will also be given a gift voucher of £10.
13.5 Security
When you book any of our services, you enter into a contract to make necessary security arrangement for your own safety and the freelance therapist while at your mentioned place. Before you let the freelance therapists into your premises, check for official photo ID. Similarly, if the freelance therapist wishes to check your identity you must allow your photo identity.
13.6 Safety
Rest and avoid vigorous activity for at least one hour after treatments.
Drink water before and after all treatments.
Refrain from heavy meals or alcoholic beverages to a minimum of 2 hours before and after a holistic massage treatment.
All of the self-employed holistic massage therapists are fully insured.
Therapists always use Organic Sweet Almond oil or grape seed oil, rich in natural oil, excellent for strengthening and repairing the skin.
Our therapist will request you to sign the consultation form before your treatment.
13.7 Caution
If you have a medical complication or certain medical conditions (physical ailments, allergies, disabilities, you are taking any medication, if you are pregnant, high blood pressure, heart conditions) may preclude you are advised to consult your doctor before book for a therapeutic massage treatment and inform the therapist before the treatment. If you experience any unease or pain, you must notify the therapist.
13.8 Voucher
We only supply the vouchers for personal use only. Our Vouchers are non-refundable or no cash reward can be exchanged. Vouchers are transferable and can be used towards gift vouchers. Vouchers are for online use only. All Vouchers need to be pre-booked. Vouchers are valid for 90 days after the issue date.
13.9 Abuse
Any aggressive or abusive behaviour towards our therapists will not be tolerated, including any inappropriate language used. ‘sacredbody’ will support its self-employed therapists whenever seen appropriate, including through police reports and prosecution. Any inappropriate behavior towards the therapist or the threat to do so will result in the termination of the service provided to the customer.
13.10 Holistic Services
Please note, KSPAN LTD t/a sacredbody provides booking and administration service to the self-employed holistic therapists and is not a party to this contract. ‘sacredbody’ is not responsible for quality, suitability, and reliability.
The services on this site are representative of the services offered by ‘sacredbody’ and not all services will be available at all times and locations. Any of the services on the website are subject to change without any prior notice. The services offered by ‘sacredbody’ are mainly for the preservation and rejuvenation of the customer's health. ‘sacredbody’ does not employee any of the therapists who provide the treatments, however, they have entered into a contract with KSPAN LTD t/a sacredbody as self-employed professionals. All the professional therapists have confirmed their qualifications and other conditions, including their non-interest in any other service other than holistic massage treatments.
‘sacredbody’ will not be responsible for service delayed or not provided by the therapist.
‘sacredbody’ does not condone any illegal activities and holds the right to terminate the service if we become aware of any such activities provided. If any condoned activity does take place it will be considered as a matter of personal choice. ‘sacredbody’ does not assume the responsibility for any death, personal injuries or skin reactions caused by the treatment provided.
13.11 Right to refuse the service
‘sacredbody’ holds the right to deny a booking/treatment without informing the customer the reason to do so.

If either party to this Agreement is prevented or delayed in the performance of any of their respective obligations under this agreement by "force majeure," then such party shall be excused from performance for so long as such cause or delay shall continue.
For this Agreement, "force majeure" shall be deemed to be any cause affecting the performance of this agreement arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of either party and shall include, but not be limited to the points mentioned below:
- strikes, lockouts or other industrial action;
- civil commotion, riot, the act of terrorism, war threat or preparation for war;
- fire, explosion, storm, flood, earthquake, subsidence, epidemic, extreme weather or other natural physical disaster;
- impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; and
- political interference with the normal operations.

The services are provided under the product name of ‘sacredbody’ by KSPAN LTD t/a which is a United Kingdom registered company. The registration number for KSPAN Limited is 04339116.
If you would like to contact us, or have questions regarding our material appears on our web site, please E-mail us at legal@sacredbody.co.uk
KSPAN LTD t/a sacredbody reserves the right to change this Policy and term of use as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website, and you are considered to have accepted the terms of the Policy on your first use of the website following the alterations.

KSPAN LTD
20-22 Wenlock Road
London
N1 7GU

145, Bensham Manor Road
Thornton Heath
CR7 7AJ

The above terms and conditions and the relationship between you and KSPAN LTD t/a sacredbody shall be governed by the Law of England and Wales and KSPAN LTD t/a sacredbody and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales based near to the KSPAN Ltd. Company registered office.